Employment

Career Peer Mentors (CPMs) work in the Career Studio, a program offered by the Offices of Career Connections, to provide peer-to-peer career services to students in the Student Success Center. CPMs provide one-on-one and group advising/coaching for services like resume and cover letter reviews, interview tips, and mock interviews. They also assist with LinkedIn profile reviews, job/internship resources, and career fair etiquette assistance.

Minimum Qualifications:

• Possess at least a 2.7 cumulative GPA each semester
• Available up to 15 hours/week during Career Studio hours (Monday to Thursday, 10:00 am to 5:00 pm)
• Strong in areas imperative to assisting/advising U of A students, particularly: communication, mentoring, problem-solving, and the ability to work independently
• In addition, Career Peer Mentors must be a sophomore, junior, first-semester senior, or first-year graduate student at the time of employment.

• Answering questions about how students may utilize the Offices of Career Connections
• Meeting with students in the Career Studio to guide them with resumes, cover letters, interviewing, job/internship resources, LinkedIn, career fair information, and other career-related topics
• Participating in and assisting with U of A Career Development Center programs such as career fairs or seminars
• Working on independent and team projects

Career Peer Mentors may work up to 15 hours per week during the Career Studio’s open hours (Monday through Thursday, 10:00 am to 5:00 pm).

Career Peer Mentors are paid on an hourly basis and will receive two checks a month throughout the semester.

The hourly pay rate for Career Peer Mentors is $13.00/hour.

Applicants should submit a cover letter/letter of application, a list of three professional references (name, email, business title), and a resume. If you have questions about the application process, email Riley Barry.

Yes, students with and without Federal Work Study are welcome to apply.

Riley Barry, Assistant Director - Career Studio

Minimum Qualifications:

• Currently enrolled student with completion of twelve credit hours at the University of Arkansas Fayetteville
• Demonstrated success with a grade of A in course(s) to be tutored
• Cumulative GPA of 3.25
• Ability to tutor at least one high-need course, as determined by the Tutoring Program
  • A course questionnaire will be sent to applicants upon receipt of their application.

Preferred Qualifications:

• Cumulative GPA of 3.5 or higher
• One semester of experience as a tutor
• Ability to tutor multiple courses

Knowledge, Skills, and Abilities:

• Knowledge of disciplines as demonstrated in required course grades
• Knowledge of video conferencing and email systems
• Skilled in interpersonal communication and organizational skills
• Skilled in conducting online and in-person meetings and sessions
• Ability to maintain confidentiality
• Ability to work effectively with limited supervision
• Ability to adapt to changing situations and troubleshoot appointment issues when necessary
• Ability to demonstrate a positive work ethic

• Tutoring specific academic subjects to individuals or small groups through appointments, drop-in hours, and/or Study Halls
• Completing data entry using the required database software
• Documenting and communicating student progress through tutorial notes
• Participating in required tutor training and completing the tutor certification process
• Attending staff meetings and training
• Performing miscellaneous duties as directed

One of the important things to remember about being a CORD Tutor is that you are a student first. We want you as well as the students you tutor to be successful. Consequently, we try to combine the needs of students who seek tutoring with the amount of time you have to give without endangering your success.

Tutoring is available six days a week in the mornings, afternoons, and evenings. CORD Tutors work a minimum of five hours per week on an established schedule. We will work out a tutoring schedule that accommodates both your time and study requirements as well as the needs of those students who come for assistance. 

Tutors are paid on an hourly basis and will receive two checks a month throughout the semester. Tutors are paid for their scheduled hours of work whether or not they have a student appointment. This allows tutors to accept drop-in students needing help.

Based on a combination of experience, level(s) of training completed, qualifications, and discipline-specific standards, the hourly pay rate for a Tutor starts at $13.00/hour.

Yes, students with and without Federal Work Study are welcome to apply.

Caroline Beringer, Tutoring Program Coordinator

Academic Support Graduate Assistant (12-month)

The Academic Support Graduate Assistant works within one of the Academic Initiatives Programs (Peer Academic Coaching, Supplemental Instruction, Tutoring, or the Writing Studio). The GA conducts program-related research including data collection, analysis, and reporting to assist with the development of system improvements and helps with the preparation, coding, and analysis of semester surveys. The GA supports the program coordinator with daily program operation and supervision of student employees, developing and delivering content for training and classroom presentations, and facilitating the observation of student employees working in the program to provide feedback periodically. Additional projects may be assigned as needed.

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Academic Support & Outreach Programs Graduate Assistant (9-month)

The Academic Support & Outreach Programs graduate assistant provides supervision, mentorship, and academic coaching to undergraduate students at the University of Arkansas. The GA assists the Welcome Desk Coordinator in supervising undergraduate student employees who work at The CORD welcome desk. The position also provides mentorship to students through a combination of special projects that can include advising the student advisory board (CORD Board), coordinating special events, or major exploration coaching. The Academic Support and Outreach Program GA position provides academic coaching on an outreach and walk-in basis to undergraduate students. This includes individual coaching, maintaining documentation of outreach campaigns, and building ongoing relationships with students.

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STEM Tutoring Graduate Assistant (9-month)

The STEM Tutoring Graduate Assistant will impact the Tutoring Program on three levels: faculty engagement, development and delivery of content, and support for other STEM tutors. They will coordinate with STEM faculty to ensure academic support is in step with the learning objectives for targeted courses. For their field of study, the GA will develop content for and facilitate Study Halls and intensive review sessions, hold drop-in tutoring hours, and deliver classroom presentations. They will support the program coordinator with the supervision of STEM tutors and guide them in developing content for and facilitating Study Halls in additional STEM courses. The GA will conduct STEM tutor interviews to ensure course competency, assist with scheduling, and develop and deliver content for CRLA certification of tutors. Additional projects may be assigned as needed.

Minimum Qualifications:

• Bachelor's degree from an accredited institution of higher education
• Enrollment in a University of Arkansas graduate (Master's, Integrated Master's, or PhD) program of study
  
  • A graduate program in a STEM field is required for the STEM Tutoring Graduate Assistant position.

Preferred Qualifications:

• At least one semester's experience teaching or working in an academic support setting such as tutoring services, a supplemental instruction program, peer academic coaching, and/or writing instruction.
• Demonstrated ability to analyze data, draw conclusions, and present findings to multiple stakeholders

Knowledge, Skills, and Abilities:

• Skilled in interpersonal communication
• Ability to work effectively in teams and independently with limited supervision
• Ability to problem solve and think critically
• Skilled in time management and organization
• Knowledge of academic support programs such as tutoring, supplemental instruction, peer academic coaching, and/or writing instruction
• Skilled in Excel, Blackboard, Zoom, Office 365 (OneDrive, Forms, Teams)
• Must be available to work during regular business hours, some evenings and weekends

Academic Support Graduate Assistant (12-month)

• Research
  • Conducting program-related research, including collecting, organizing, and analyzing data and presenting findings
  • Assisting with semester surveys and analysis of student feedback
  • Applying data to identify necessary processes, systems, and improvements for effective program operation
• Supervision and Administration
  • Supporting daily program operations, including promoting services and resources, assisting with scheduling, answering student questions, and supervising student employees
  • Conducting student-employee interviews
  • Completing other tasks as assigned by the program coordinator
• Training and Instruction
  • Developing content for training student employees in effective methodologies
  • Assisting with the delivery of training sessions for student employees
  • Observing tutorials/SI sessions and providing feedback to student employees
  • Delivering presentations on center programming and/or study skills for classroom visits
• Communication
  • Meet regularly with the program coordinator to discuss program objectives and needs
  • Provide updates to the program coordinator on relevant topics
  • Communicate with student-employee team members

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Academic Support & Outreach Programs Graduate Assistant (9-month)

• Supervision
  • Assisting in the daily operations of the CORD Welcome Desk, including supervising undergraduate student-employees and staffing the desk
• Mentorship
  • A combination of special projects, which can include: 
    • Advising the CORD Student Staff Advisory Board, which seeks to improve the student-visitor experience, build community, and recognize student leaders
    • Coordinating special events held at the CORD
    • Serving as a Major Exploration Coach  to help students explore their major options and navigate the major change processes
• Academic Coaching
  • Serving as a Success Coach to offer personalized academic support to students on an outreach and drop-in basis to undergraduate students
  • Building on-going relationships with students
  • Documenting outreach campaigns

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STEM Tutoring Graduate Assistant (9-month)

• Tutoring
  • Holding tutoring appointments and drop-in tutoring hours and facilitating Study Halls in their field of study
  • Developing content for STEM Study Halls in their field of study
• Supervision and Administration
  • Supporting daily program operations, including assisting with scheduling, answering student questions, and supervising student employees who tutor in STEM fields
  • Conducting STEM tutor interviews
  • Completing other tasks as assigned by the program coordinator
• Training and Instruction
  
  • Guiding STEM tutors in the development of content to use in tutorials and Study Halls
  • Delivering presentations to promote the Tutoring Program through classroom visits
• Communication
  • Communicating with faculty to align learning objectives between the classroom and the tutoring program
  • Collaborating with faculty to develop and deliver content to students in Study Halls
  • Meet regularly with the program coordinator to discuss program objectives and needs
  • Provide updates to the program coordinator on relevant topics
  • Communicate with student-employee team members

All positions are 50% appointed and require 20 hours per week, with some evenings and weekends.

9-month positions run August-May. 12-month positions run May-May. 12-month graduate assistants are required to enroll in a minimum of three (3) credit hours during the summer.

All positions include a tuition waiver and a stipend.

Applicants should submit a resume, a cover letter, and a list of three professional references (name, email, business title). Applicants for the Writing Studio position should also submit a writing sample.

Academic Support Graduate Assistant (12-month)

• Peer Academic Coaching Program: Kristen Karpinski, Associate Director for SI Programming and Academic Coaching
• Supplemental Instruction Program: Laine Perez, Supplemental Instruction Coordinator
• Tutoring Program: Caroline Beringer, Tutoring Program Coordinator
• Writing Studio: Anne Raines, Sr. Director for Academic Initiatives and Writing Support

Academic Support & Outreach Programs Graduate Assistant (9-month)

• Danielle Dunn, Director of Academic Support and Outreach Programs

STEM Tutoring Graduate Assistant (9-month)

• Caroline Beringer, Tutoring Program Coordinator

Peer Academic Coaches support student learning by working together with the individual student to reflect on current performance and expand, refine, and build new skills during interactive online and/or in-person sessions. This position requires excellent communication skills and the desire to help students succeed.

Minimum Qualifications:

• Currently enrolled student with completion of twenty-four (24) credit hours at the University of Arkansas Fayetteville prior to job start
• Cumulative GPA of 3.25

Preferred Qualifications:

• Cumulative GPA of 3.5 or higher
• One semester of experience supporting students (mentor, tutor, coach, SI leader, etc.)

Knowledge, Skills, and Abilities:

• Knowledge of basic word processing software, video conferencing, and email systems
• Skilled in interpersonal communication and organizational skills
• Skilled in conducting online and in-person meetings and sessions
• Ability to maintain confidentiality
• Ability to work effectively with limited supervision
• Ability to adapt to changing situations and troubleshoot appointment issues when necessary
• Ability to demonstrate a positive work ethic

• Collaborating with students to identify areas of potential growth
• Conducting student outreach and follow-up
• Completing data entry using the required database software
• Documenting and communicating student progress
• Participating in required training
• Attending staff meetings
• Performing miscellaneous duties as directed

One of the important things to remember about being a coach is that you are a student first and a coach second. We want you as well as the students you coach to be successful. Consequently, we try to combine the needs of students who seek coaching with the amount of time you have to give without endangering your success. We will work out a coaching schedule that accommodates both your time and study requirements as well as the needs of those students who come to the Student Success Center for assistance.

SSC Peer Academic Coaches are paid on an hourly basis and will receive two checks a month throughout the semester. Coaches are paid for their scheduled hours of work whether or not they have a student appointment. This allows coaches to accept drop-in students needing help and perform other tasks as needed.

Based on a combination of experience, level(s) of training completed, and qualifications, the hourly pay rate for an SSC Peer Academic Coach starts at $13.00/hour.

Applicants should submit a copy of their unofficial or official University of Arkansas transcript, a resume, their next semester class schedule (if available), and contact information for a UARK reference.

Yes, students with and without Federal Work Study are welcome to apply.

Kristen Karpinski, Associate Director for SI Programming and Academic Coaching

Student Success Guides at the Student Success Center serve as the front-line liaison between students and Student Success Center programs. Primary duties include greeting visitors to the center, facilitating student access to student support programs on campus and within the center, corresponding with students and other campus constituents by phone and email, coordinating with other staff, and using appointment software. In addition, Student Success Guides work with program directors and coordinators on special projects to advocate for student engagement needs. Student Success Guides maintain a welcoming and inclusive environment in the Student Success Center and any satellite locations/events they may serve.

Minimum Qualifications:

• Currently enrolled undergraduate student
• Ability to work 5-10 hours per week

Preferred Qualifications:

• Completion of at least one semester at the University of Arkansas

• Greeting and directing students and staff
• Facilitating student access to academic programs
• Answering phone calls, directing callers, and recording accurate messages
• Assisting with Student Success Center special events
• Assisting staff as needed
• Maintaining an inclusive learning environment

Student Success Guides will work between 5-15 hours each week while the building is open. During the academic semester, building hours are 8 am - 9 pm Monday to Thursday and 8 am - 5 pm on Fridays. The CORD is not open on weekends.

The hourly pay rate for Student Success Guides is $13.00/hour.

Applicants should submit a resume along with their application. References may be requested as a part of the interview process.

Yes, students with Federal Work Study are encouraged to apply.

Kathryn Lammers, Student Advocate, Success Guide Employment Program

Minimum Qualifications:

• Currently enrolled student with completion of twelve credit hours at the University of Arkansas Fayetteville prior to job start
• Demonstrated success with a grade of A for the course in which the leader is assigned to
• Cumulative GPA of 3.25

Preferred Qualifications:

• Cumulative GPA of 3.5 or higher
• Demonstrated success with a grade of A in more than one course for which SI is offered and leader may be assigned to lead

Knowledge, Skills, and Abilities:

• Knowledge of disciplines as demonstrated by required course grades
• Knowledge of word processing systems, presentation programs, and email systems
• Skilled in interpersonal communication and organizational and critical thinking skills
• Skilled in conducting online and in-person meetings and sessions
• Ability to maintain confidentiality
• Ability to work effectively with limited supervision
• Ability to demonstrate a positive work ethic

• Participating in all mandatory training events – new hire training, weekly team meetings
• Attending each class meeting for targeted class
• Facilitating sessions while integrating content and learning skills
• Using collaborative learning techniques in sessions
• Modeling successful student behavior
• Collecting data (attendance and/or scores) for program evaluation
• Completing all mandatory SI Program Blackboard Tasks
• Conducting course review sessions, as requested by faculty or program

SI Leaders are paid on an hourly basis and will receive two checks a month throughout the semester.

Based on a combination of experience, level(s) of training completed, and qualifications, the hourly pay rate for an SI Leader starts at $13.00/hour.

Laine Perez, Supplemental Instruction Coordinator

Minimum Qualifications:

• Completion of twelve credit hours at the University of Arkansas Fayetteville or acceptance into graduate school
• Cumulative GPA of 3.25

Preferred Qualifications:

• Cumulative GPA of 3.5
• One semester of experience working in a writing center or related academic support experience

Knowledge, Skills, and Abilities:

• Knowledge of academic writing and citation systems
• Knowledge of basic word processing software and email systems
• Skilled in interpersonal communication and organizational skills
• Skilled in conducting online meetings or consultations
• Ability to maintain confidentiality
• Ability to work effectively with limited supervision
• Ability to adapt to changing situations and troubleshoot appointment issues when necessary

The Writing Studio seeks candidates with the following writing skills:

• Academic Writing
  • Communication
  • Science
  • Social Sciences
  • Nursing
• Citation Styles
  • APA
  • MLA
• Composition
  • Arguments
  • Synthesis
  • Summary
  • Literature Review
• Multimodal Knowledge
  • Websites
  • Presentations
• Personal Statements
  • Graduate School
  • Medical School

• Conducting in-person or online one-on-one consultations focused on student writing
• Completing data entry using the required database software
• Documenting and communicating student progress through consultation notes
• Participating in required training and completing the consultant certification process
• Attending staff meetings
• Completing projects and performing miscellaneous duties as directed

One of the important things to remember about being a Writing Studio Consultant is that you are a student first. We want you as well as the students you consult to be successful. Consequently, we try to combine the needs of students who seek assistance with the amount of time you have to give without endangering your success.

Consultants work part-time, 5-14 hours per week. The Writing Studio is open six days a week in the mornings, afternoons, and evenings.

Writing Studio Consultants are paid on an hourly basis and will receive two checks a month throughout the semester. Consultants are paid for their scheduled hours of work whether or not they have a student appointment. This allows consultants to accept drop-in students needing help.

Based on a combination of experience, level(s) of training completed, and qualifications, the hourly pay rates for a Writing Studio Consultant start at:

• $13.00/hour for undergraduate Writing Studio Consultants
• $17.00/hour for a graduate Writing Studio Consultant

Applicants should submit a copy of their unofficial transcript(s), a cover letter, a sample of university-level academic work, and three references that can speak to your writing ability, communication skills, and/or work ethic.

The writing sample should be a two-page sample of your work created for a university-level course. If your sample references other sources of information, you should upload two pages of text and a third page for Works Cited or References. The sample should illustrate your command of the language, structure, and organization. Please remove all instances of your name in the sample to facilitate anonymous review.

Anne Raines, Sr. Director for Academic Initiatives and Writing Support