The Student Success Center Academic Support Graduate Assistant will conduct program-related research including data collection, analysis, and reporting to assist with development of system improvements. The Graduate Assistant will help with preparation, coding, and analysis of semester surveys. The Graduate Assistant will support the program coordinator with daily program operation and supervision of student employees, including some evening hours. Working with the program coordinator, the Graduate Assistant will develop and deliver content for training and classroom presentations as needed. The Graduate Assistant will facilitate the observation of student employees working in the program and provide feedback periodically. The Graduate Assistant will work on other projects as need and time allow. Regular, reliable attendance and maintaining a collegial work environment are required.

Minimum Qualifications:

• Bachelor's degree from an accredited institution of higher education or enrollment in an integrated master's degree program at the University of Arkansas
• Enrollment in University of Arkansas graduate program of study

Preferred Qualifications:

• At least one semester's experience teaching or working in an academic support setting such as tutoring services, a supplemental instruction program, peer academic coaching, and/or writing instruction.
• Demonstrated ability to analyze data, draw conclusions, and present findings to multiple stakeholders

Knowledge, Skills, and Abilities:

• Skilled in interpersonal communication
• Ability to work effectively in teams and independently with limited supervision
• Ability to problem solve and think critically
• Skilled in time management and organization
• Knowledge of academic support programs such as tutoring, supplemental instruction, peer academic coaching, and/or writing instruction
• Skilled in Excel, Blackboard, Zoom, Office 365 (OneDrive, Forms, Teams)
• Must be available to work during regular business hours, some evenings and weekends

Research

• Conducting program-related research for Student Success Center
• Data collection, organization, and analysis
• Presentation of findings
• Assisting with semester surveys and analysis of student feedback
• Applying data to Identify necessary processes and systems for effective program operation
• Develop systems improvements based on observation and data gathered through research
• Obtain approval for improvements and implementation plan from supervisor

Supervision and Administration

• Support daily program operation
• Promotion of center services and resources for academic success and retention
• Assist with scheduling of program services
• Other tasks as assigned by supervisor

Training and Instruction

• Develop content for training student employees in effective tutoring/teaching/collaborative learning methodology
• Assist with delivery of training sessions for student employees
• Observe tutorial/SI sessions and provide feedback to student employees
• Deliver presentations on center programming and/or study skills content for classroom visits

Communication

• Meet regularly with supervisors to discuss program objectives, requirements, and needs
• Provide updates to supervisors on relevant topics
• Communicate as needed with student employee team members

This position requires 20 hours per week, with some evenings and weekends.

This position is a 12-month appointment (Summer, Fall, and Spring semesters). All graduate assistants on 12-month appointments must enroll in a minimum of three (3) hours during the summer.

This position includes a tuition waiver and an annual stipend of $17,000.

Applicants should submit a resume, a cover letter, and a list of three professional references (name, email, business title). Applicants for the Writing Studio position should also submit a writing sample.

Career Peer Mentors (CPMs) work in the Career Studio, a program offered by the Career Development Center, to provide peer-to-peer career services to students in the Student Success Center. CPM’s provide one-on-one and group advising/coaching for services like resume and cover letter reviews, interview tips and mock interviews. They also assist with LinkedIn profile reviews, job/internship resources and career fair etiquette assistance.

Minimum Qualifications:

• Possess at least a 2.7 cumulative GPA each semester
• Available up to 15 hours/week during Career Studio hours (Monday to Thursday, 10:00 am to 5:00 pm)
• Strong in areas imperative to assisting/advising U of A students, particularly: communication, mentoring, problem-solving and the ability to work independently
• In addition, Career Peer Mentors must be a sophomore, junior, first semester senior, or first-year graduate student at the time of employment.

• Answer questions about how students may utilize the U of A Career Development Center
• Meet with students in the Career Studio, providing guidance with resumes, cover letters, interviewing, job/internship resources, LinkedIn, career fair information and other career-related topics
• Participate in and assist with U of A Career Development Center programs such as career fairs or seminars
• Work on independent and team projects

Career Peer Mentors may work up to 15 hours per week during the Career Studio’s open hours (Monday through Thursday, 10:00 am to 5:00 pm).

Career Peer Mentors are paid on an hourly basis and will receive two checks a month throughout the semester.

The hourly pay rate for Career Peer Mentors is $11.25/hour.

Applicants should submit a cover letter/letter of application, a list of three professional references (name, email, business title), and a resume.

Yes, students with and without Federal Work Study are welcome to apply.

Embedded Tutors support student learning in targeted courses and associated labs by sharing their expertise in course content, modelling effective learning strategies and review processes, and providing feedback to students. In addition, embedded tutors schedule weekly tutoring hours in the Student Success Center.

Applicants have the option to apply for Embedded Tutor positions focused on English Composition I (ENGL 1013), College Algebra (MATH 1203), and/or Calculus I (MATH 2554). Tutors must work a minimum of ten hours per week throughout the semester on an established schedule. 

Minimum Qualifications:

• Currently enrolled undergraduate, full-time student with completion of twelve credit hours at the University of Arkansas, Fayetteville, prior to job start OR currently enrolled graduate student
• Cumulative minimum GPA of 3.25
• Ability to tutor targeted class, demonstrated through one of the following:
  • Earned grade of "A" in targeted course ENGL 1013 or MATH 1203/2554
  • Equivalent course credit earned via transfer credit or ACT, SAT, ALEKS, AP or CLEP scores AND earned grade of "A" in upper level ENGL or MATH course completed at the University of Arkansas, Fayetteville

Additional Minimum Qualifications (ENGL 1013 Only)

• Excellent demonstrated writing skills (assessed via blind review of writing sample)

Preferred Qualifications:

• Completion of at least twenty-four on-campus credit hours at the University of Arkansas, Fayetteville
• Cumulative minimum GPA of 3.5
• Minimum of one semester experience as a tutor, instructor, SI Leader, or Peer Mentor
• Class schedule that allows target class attendance – see job application for times

Additional Preferred Qualifications (ENGL 1013 Only)

• Earned grade of "A" in ENGL 1023 or upper level ENGL course

Knowledge, Skills, and Abilities:

• Knowledge of targeted course concepts as demonstrated by course grade or equivalent credit
• Knowledge of teaching, coaching, and/or mentoring best practices
• Knowledge of video conferencing and email systems
• Skilled in communicating and working with others
• Skilled in personal academic planning and accountability
• Skilled in conducting online and in-person sessions
• Skilled in adapting to changing situations and troubleshooting issues as necessary
• Ability to maintain confidentiality
• Ability to work effectively with limited supervision and demonstrate positive work ethic
• Ability to collaborate with multiple stakeholders
• Ability to attend training during the summer

Working with Student Success Center Program Coordinators, the Embedded Tutor will be responsible for the following:

• Attending a section of targeted course and the associated lab;
• Working with students on course concepts and effective learning strategies in class, lab, and in tutoring sessions scheduled in the Student Success Center;
• Attending weekly team meetings and completing required training;
• Communicating regularly with the instructor about expectations, assignments, and student needs;
• Recording session notes and completing data entry using specified software.

Embedded Tutors are students first and tutors second. We want both you and your students to be successful. Consequently, we customize your work schedule to fit your availability each semester.

SSC Embedded Tutors are paid on an hourly basis and will receive two checks a month throughout the semester. 

Based on a combination of experience, level(s) of training completed, and qualifications, the hourly pay rate for an SSC Embedded starts at $13.00/hour.

All applicants should submit:

• a cover letter
• a resume
• an unofficial transcript
• a copy of their Fall 2021 class schedule
• references
  • Applicants should upload a document listing full contact information for two professional references who can speak to their academic ability, communication skills, and/or work ethic.

Additional Required Documents to Apply (ENGL 1013 Only)

Writing Sample (upload under optional "other document")

Applicants should include a sample of university-level academic work which illustrates command of the language, structure, and organization.

Directions:

1. Select a two-page sample of your work created for a university-level course.
2. Include a third page for Works Cited or References if your writing sample references other sources of information.
3. Remove all instances of your name on the interior pages of your writing sample to facilitate anonymous review.
4. Rename your document using the following naming convention for your uploaded file: Last Name_First Name_Academic Work Sample.
   1. NOTE: The only time your name should be associated with your uploaded document is in the document name.
5. Upload your document.

Yes, students with and without Federal Work Study are welcome to apply.

SSC Peer Academic Coaches in the Student Success Center support student learning by working together with the individual student to reflect on current performance and expand, refine, and build new skills during interactive online and/or in-person sessions. This position requires excellent communication skills and the desire to help students succeed. Coaches must work a minimum of ten hours per week on an established schedule.

Minimum Qualifications:

• Currently enrolled student with completion of twenty-four credit hours at the University of Arkansas Fayetteville prior to job start
• Cumulative GPA of 3.25

Preferred Qualifications:

• Cumulative GPA of 3.5 or higher
• One semester of experience supporting students (mentor, tutor, coach, SI leader, etc.)

Knowledge, Skills, and Abilities:

• Knowledge of basic word processing software, video conferencing, and email systems
• Skilled in interpersonal, organizational, skills
• Skilled in conducting online and in-person meetings and sessions
• Ability to maintain confidentiality
• Ability to work effectively with limited supervision
• Ability to adapt to changing situations and troubleshoot appointment issues when necessary
• Ability to demonstrate a positive work ethic

• Collaborating with students to identify areas of potential growth
• Conducting student outreach and follow-up
• Work a minimum of ten hours per week
• Complete data entry using required database software
• Document and communicate student progress
• Participate in required training
• Attend staff meetings
• Perform miscellaneous duties as directed

One of the important things to remember about being a coach is that you are a student first and a coach second. We want you as well as the students you coach to be successful. Consequently, we try to combine the needs of students who seek coaching with the amount of time you have to give without endangering your own success. We will work out a coaching schedule which accommodates both your time and study requirements as well as the needs of those students who come to the Student Success Center for assistance.

SSC Peer Academic Coaches are paid on an hourly basis and will receive two checks a month throughout the semester. Coaches are paid for their scheduled hours of work whether or not they have a student appointment. This allows coaches to accept drop-in students needing help and perform other tasks as needed.

Based on a combination of experience, level(s) of training completed, and qualifications, the hourly pay rate for an SSC Peer Academic Coach starts at $13.00/hour.

Applicants should submit a copy of their unofficial or official University of Arkansas transcript, a resume, their next semester class schedule (if available), and contact information for a UARK reference.

Yes, students with and without Federal Work Study are welcome to apply.

SSC Supplemental Instruction (SI) Leaders in the Student Success Center support student learning by attending a targeted class, planning and facilitating out-of-class small group sessions covering the course content, and by assisting students in developing transferrable learning and study skills. SI Leaders will build professional relationships with faculty, students and other SI and Student Success Center staff and assist with SI Program implementation.

Minimum Qualifications:

• Currently enrolled student with completion of twelve credit hours at the University of Arkansas Fayetteville prior to job start
• Demonstrated success with a grade of A for course in which leader is assigned to lead
• Cumulative GPA of 3.25

Preferred Qualifications:

• Cumulative GPA of 3.5 or higher
• Demonstrated success with a grade of A in more than one course for which SI is offered and leader may be assigned to lead

Knowledge, Skills, and Abilities:

• Knowledge of disciplines as demonstrated by required course grades
• Knowledge of word processing systems, presentation programs, and email systems
• Skilled in interpersonal, organizational and critical thinking skills
• Skilled in conducting online and in-person meetings and sessions
• Ability to maintain confidentiality
• Ability to work effectively with limited supervision
• Ability to demonstrate a positive work ethic

• Participate in all mandatory training events – new hire training, weekly team meetings
• Attend each class meeting for targeted class
• Facilitate sessions while integrating content and learning skills
• Use collaborative learning techniques in sessions
• Model successful student behavior
• Collect data (attendance and/or scores) for program evaluation
• Complete all mandatory SI Program Blackboard Tasks
• Conduct course review sessions, as requested by faculty or program, paid at an hourly rate

SI Leaders are students first and leaders second. We want both you and your students to be successful. Consequently, we customize your SI work schedule to fit your availability each semester.

SSC SI Leaders are paid on an hourly basis and will receive two checks a month throughout the semester.

Based on a combination of experience, level(s) of training completed, and qualifications, the hourly pay rate for an SSC SI Leader starts at $13.00/hour.

Applicants should submit a copy of their unofficial or official University of Arkansas transcript, a resume, their next semester class schedule (if available), and contact information for a UARK reference.

Yes, students with and without Federal Work Study are welcome to apply.

SSC Tutors in the Student Success Center support student learning by sharing their content knowledge and expertise to help students understand course concepts and apply effective learning strategies in interactive, one-on-one sessions held online and/or in-person. This position requires excellent communication skills and the desire to help students succeed. Tutors must work a minimum of five hours per week on an established schedule.

Minimum Qualifications:

• Currently enrolled student with completion of twelve credit hours at the University of Arkansas Fayetteville
• Demonstrated success with grade of A in course to be tutored
• Cumulative GPA of 3.25

Preferred Qualifications:

• Cumulative GPA of 3.5 or higher
• One semester of experience as a tutor

Knowledge, Skills, and Abilities

• Knowledge of disciplines as demonstrated in required course grades
• Knowledge of video conferencing and email systems
• Skilled in interpersonal, organizational, skills
• Skilled in conducting online and in-person meetings and sessions
• Ability to maintain confidentiality
• Ability to work effectively with limited supervision
• Ability to adapt to changing situations and troubleshoot appointment issues when necessary
• Ability to demonstrate a positive work ethic

• Tutor specific academic subjects to individuals or small groups
• Complete data entry using required database software
• Document and communicate student progress/tutorial notes
• Participate in required tutor training and complete certification process
• Attend staff meetings and trainings
• Perform miscellaneous duties as directed

One of the important things to remember about being an SSC Tutor is that you are a student first and a tutor second. We want you as well as the students you tutor to be successful. Consequently, we try to combine the needs of students who seek tutoring with the amount of time you have to give without endangering your own success.

Tutoring is available six days a week in the mornings, afternoons and evenings in multiple locations around campus. If you are interested in tutoring, we will work out a tutoring schedule which accommodates both your time and study requirements as well as the needs of those students who come to the Student Success Center for assistance.

SSC Tutors are paid on an hourly basis and will receive two checks a month throughout the semester. Tutors are paid for their scheduled hours of work whether or not they have a student appointment. This allows tutors to accept drop-in students needing help.

Based on a combination of experience, level(s) of training completed, qualifications and discipline-specific standards, the hourly pay rate for an SSC Tutor starts at $13.00/hour.

Applicants should submit a copy of their unofficial or official University of Arkansas transcript, a resume, their next semester class schedule (if available), and contact information for a UARK reference.

Yes, students with and without Federal Work Study are welcome to apply.

SSC Writing Studio Consultants in the Student Success Center support student learning by helping undergraduate and graduate students strengthen their academic writing skills. Conducting interactive, one-on-one sessions, consultants provide feedback to writers on every aspect of the writing process across various academic disciplines. This position requires excellent communication skills and the desire to help students succeed. Consultants must work a minimum of five hours per week.

Minimum Qualifications:

• Completion of twelve credit hours at the University of Arkansas Fayetteville or acceptance into graduate school
• Cumulative GPA of 3.25

Preferred Qualifications:

• Cumulative GPA of 3.5
• One semester of experience working in a writing center or related academic support experience

Knowledge, Skills, and Abilities

• Knowledge of academic writing and citation systems
• Knowledge of basic word processing software and email systems
• Skilled in interpersonal, organizational, skills
• Skilled in conducting online meetings or consultations
• Ability to maintain confidentiality
• Ability to work effectively with limited supervision
• Ability to adapt to changing situations and troubleshoot appointment issues when necessary

• Conduct one-on-one consultations focused on student writing in-person and using online software platforms
• Complete data entry using required database software
• Document and communicate student progress/consultation notes
• Participate in required training and complete certification process
• Attend staff meetings
• Complete projects and perform miscellaneous duties as directed

One of the important things to remember about being an SSC Writing Studio Consultant is that you are a student first and a consultant second. We want you as well as the students you work with to be successful. Consequently, we try to combine the needs of students who seek tutoring with the amount of time you have to give without endangering your own success.

Consultants work part-time, 5-14 hours per week. The Writing Studio is open six days a week in the mornings, afternoons and evenings in multiple locations around campus.

SSC Writing Studio Consultants are paid on an hourly basis and will receive two checks a month throughout the semester. Consultants are paid for their scheduled hours of work whether or not they have a student appointment. This allows consultants to accept drop-in students needing help.

Based on a combination of experience, level(s) of training completed, and qualifications, the hourly pay rate for an SSC Writing Studio Consultant starts at $13.00/hour.

Applicants should submit a copy of their unofficial transcript(s), a cover letter, a sample of university-level academic work, and three references that can speak to your writing ability, communication skills, and/or work ethic.

The writing sample should be a two-page sample of your work created for a university-level course. If your sample references other sources of information, you should upload two pages of text and a third page for Works Cited or References. The sample should illustrate your command of the language, structure, and organization. Please remove all instances of your name in the sample to facilitate anonymous review.

Yes, students with and without Federal Work Study are welcome to apply.