FAQ
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Student Success Center | Appointments | Career Studio | Courses | Supplemental Instruction
Student Success Center
We are a hub of academic resources for student support, including key spaces such as:
- 360 Advising Studio
- Fulbright & CoEHP Advising Studios
- Writing Studio
- SI Classrooms
- Learning Commons, hosting Tutoring, Peer Academic Coaching, and Mentoring
- Career Studio
- Teaching and Faculty Support and Fellows
- Starbucks Coffee and The Drove Dining Area
The Accelerate Student Achievement Program (ASAP), the 360 Program, Academic Coaching, Tutoring, Supplemental Instruction, and the Writing Studio are all part of the Student Success Center.
Accelerated Student Achievement Program (ASAP) is a two-year program of peer mentoring, professional advising, and academic support for first-generation college students from eastern Arkansas communities.
The 360 Program is a centerpiece initiative of the Student Success Center that offers one-on-one support for students’ academic transition, financial planning, social engagement and wellness during their time at the U of A. The 360 Program is currently by invitation only and serves first-year students who are first-generation college students and Federal Pell Grant recipients. The 360 Program supports a successful transition to campus life and continues to serve as a resource throughout students’ time at the University of Arkansas.
The ASAP and 360 Programs are free for student participants. All costs associated with Academic Coaching, Tutoring, Writing Studio, and Supplemental Instruction are covered by student tuition. There is no additional cost for participation.
Appointments
Location
In-person tutoring, coaching, and writing appointments, drop-in hours, and advising appointments for Fulbright & COEHP are held in the CORD, located next to Old Main in the heart of campus.
You can view floor maps below to help you navigate our center. Student Guides at the welcome desk can help if you need assistance.
View CORD Floor Maps
Scheduling
Go to Our Scheduler, log in with your UARK credentials, and follow the steps to set up an appointment.
Yes, you do not have to have an appointment to meet with a Peer Academic Coach, Tutor, or Writing Consultant. Drop-in sessions are available on a first come first served basis and may be limited to 20 minutes if we are busy.
For Peer Academic Coaching and Tutoring, drop-ins are open during any during any unscheduled appointment time. Check Our Scheduler for availability. You can stop by the Student Success Center and join the queue for a drop-in.
Check the Writing Studio page for open drop-in hours each semester.
You can book up to three appointments per week for each program (Coaching, Tutoring, and Writing). There is no limit for drop-in sessions. You can schedule appointments for different programs on the same day.
For best results with the Writing Studio, revise based on the feedback you received in one consultation before attending your next one.
Yes. Tutoring and the Writing Studio accept group appointments.
For Tutoring, fill out Tutor-Led Study Group Session Request form and a staff member will reach out to you to schedule.
For the Writing Studio, choose one person to make an appointment with a Writing Consultant and make the other group members aware of the time and location.
Go to Our Scheduler, click "View All" in the Upcoming Appointments section, and locate your appointment in the list. You can check the box next to the appointment and select "cancel" or hover over the appointment to find the cancel icon.
There are a few reasons why you may not be able to find a tutor for your class:
- All of the appointments for your class are full. When an appointment is filled, it does not show up when you search for that class. Keep checking back as there may be cancellations.
- The course is tutored by request only. Review our current list of courses supported to see if your course is a By Request course.
- We currently do not have a tutor available to help with that class. Review our current list of courses supported to find out if we are supporting your course. If your course isn't listed, you can complete the Help Form to request tutoring. When we receive multiple requests for an unsupported course, we will work to identify a tutor. In the meantime, working with an Academic Coach may be helpful.
Undergraduate and graduate students currently enrolled at University of Arkansas - Fayetteville can schedule appointments. For Writing Studio consultations, we have graduate and undergraduate consultants available.
Please note: Tutoring only supports undergraduate courses. To view the list of courses we support each semester, please visit our Courses Supported List.
Arriving & Checking-In
Advising appointments: check-in at the Welcome Desk.
Peer Academic Coaching appointments: check-in at the Welcome Desk.
Tutoring appointments: go to the second floor Learning Commons and check-in with the Tutor Guide near the elevators.
Writing Studio consultations: go to the Writing Studio (CORD 209) and check-in with the Consultant Guide at the entrance.
Online appointments are available with Peer Academic Coaches, Tutors, and Writing Consultants.
Make sure that you are logged in to your UARK zoom account by going to uark.zoom.us to sign in. This will require signing out of a personal zoom account. You will join the meeting from your Scheduler homepage by clicking the “join now” button that will appear one hour before your appointment. If you experience technical difficulties, please email the program admin for assistance.
Coaching assistance: email uacoach@uark.edu.
Tutoring assistance: email uatutor@uark.edu.
Writing Studio assistance: email uawrite@uark.edu.
We have comfortable seating and tables where you are welcome to wait in the Coaching Commons, Learning Commons, and the Writing Studio.
After ten minutes, your time may be given to another student.
Students can cancel or reschedule any appointments up to 30 minutes before the appointment starts. If a student doesn't cancel or reschedule and misses an appointment, it will be considered a no-show. If a student no-shows 3 times, they will be restricted to drop-in appointments for 14 days. For questions or concerns, please contact:
- Peer Academic Coaching: uacoach@uark.edu
- Tutoring: uatutor@uark.edu
- Writing Studio: uawrite@uark.edu
Advising
Go to the UASuccess homepage for more information.
Safety
We are following the University wide guidelines for masks and social distancing.
If you feel sick or have been exposed to COVID-19, do not attend an in-person appointment or in-person drop-in hours. You can schedule online appointments throughout your quarantine.
If your tutor is ill or exposed to COVID-19, we will do our best to reschedule your appointment and notify you over email.
Career Studio
The Studio is an open-concept environment where all university students and alumni can drop in for general career-related services provided by highly trained Career Peer Mentors without an appointment.
We provide resume and cover letter reviews, interview tips, and mock interviews. We can also assist with LinkedIn profile reviews, job/internship resources, and career fair etiquette.
The Career Studio is a service provided by the larger Offices of Career Connections. The Studio offers peer-to-peer services in a more informal setting. Students who need career counseling, higher-level assistance with their resume, or have college/major-specific career questions can still schedule an appointment with a Career Counselor.
We are open Monday-Thursday from 10:00 am – 5:00 pm.
The Career Studio is on the first floor of the Student Success Center. When entering through the front entrance (across from Old Main), we are in the back left lounge area.
The Career Studio is staffed by Career Peer Mentors, highly trained undergraduate and graduate students representing multiple academic programs on campus. These mentors provide one-on-one and group advising/coaching for all our services.
No appointment needed! Students can come anytime during our Studio hours. If you need remote services, these can be scheduled in Handshake.
If you want a specific document reviewed, you can email the document to cstudio@uark.edu beforehand or bring a copy of it.
You can drop in as many times as you need or want! However, if you have a career assignment for a class, we ask that you plan ahead and come before the due date.
Reach us via email at cstudio@uark.edu.
Courses
University Perspectives (UNIV 1001) is a course required for students in programs in the Fulbright College of Arts and Sciences; College of Education and Health Professions; Bumpers College of Agriculture, Food, and Life Sciences; and Fay Jones School of Architecture and Design. The course introduces students to university life in interesting and compelling ways via academic- and interest-based topics. Learn more about UNIV 1001 on our Courses page.
Departmental consent is required to enroll. Email Danielle Dunn to request enrollment.
Supplemental Instruction
SI provides an opportunity to gather with a small group of your classmates and an SI leader so you can ask and answer questions, practice with course content, and hear advice from the SI leader who has excelled in the course previously.
Research indicates when students attend 10+ sessions in a semester, they earn higher grades in the course than their classmates who do not. SI gives you an opportunity to listen to a student who has earned an A in the course. So listen in and benefit from the SI leader’s experience.
SI is offered for select courses. Your faculty member will provide information about SI, or you can visit our SI page to see the list of supported courses.
Prior to the second week of the semester, students enrolled in the courses listed above will be sent a registration email. This email will provide all necessary information to complete SI registration.
Contact us for help changing, switching, or dropping a session.
Yes. You should have received an SI registration email in your UARK email account. If you need assistance, contact us.
Once you have registered, you will receive a confirmation email from SI Admin with location and session information.
You will have the opportunity to review your scores at mid-semester and prior to finals week. If you need assistance, contact us.
In order to lead SI, a student must have earned an A in the course and have a cumulative GPA of 3.25. Visit our Employment Page to learn more about the SI Leader position.