FAQ

Student SuccesS

Student Success @ The CORD provides a hub of academic resources for student support, including:

Additional departments housed in the CORD include Fulbright & CoEHP Advising, the Career Studio, and Teaching and Faculty Support and Fellows (TFSC). We also have The Drove dining area and Starbucks Coffee.

In-person tutoring, coaching, and writing appointments, drop-in hours, and advising appointments for Fulbright & COEHP are held in the CORD, located next to Old Main in the heart of campus.

You can view floor maps below to help you navigate our center. Student Guides at the welcome desk can help if you need assistance.

 View CORD Floor Maps

 

Picture of the Student Success Center

Accelerated Student Achievement Program (ASAP) is a two-year program of peer mentoring, professional advising, and academic support for first-generation college students from eastern Arkansas communities.

The 360 Program is a centerpiece initiative of the Student Success Center. It offers one-on-one support for students’ academic transition, financial planning, social engagement, and wellness during their time at the U of A. The 360 Program is currently by invitation only and serves first-year students who are first-generation college students and Federal Pell Grant recipients. The 360 Program supports a successful transition to campus life and continues to serve as a resource throughout students’ time at the University of Arkansas.

The ASAP and 360 Programs are free for student participants. All costs associated with Peer Academic Coaching, Supplemental Instruction, Tutoring, and the Writing Studio are covered by student tuition. There is no additional cost for participation.

Appointments

Tutoring, Coaching, & Writing Appointments

Log in to our scheduling system with your UARK credentials and follow the steps to set up an appointment.

You can book up to three appointments per week for each program (Coaching, Tutoring, and Writing). You can schedule appointments for different programs on the same day. For best results with the Writing Studio, revise based on the feedback you received in one consultation before attending your next one.

Yes. Tutoring and the Writing Studio accept group appointments.

For Tutoring, fill out the Tutor-Led Study Group Session Request form and a staff member will reach out to you to schedule.

For the Writing Studio, choose one person to make an appointment with a Writing Consultant and make the other group members aware of the time and location.

Log in to our scheduling system, click "View All" in the Upcoming Appointments section, and locate your appointment in the list. You can check the box next to the appointment and select "cancel" or hover over the appointment to find the cancel icon.

Undergraduate and graduate students currently enrolled at the University of Arkansas - Fayetteville can schedule appointments. For Writing Studio consultations, we have graduate and undergraduate consultants available. 

Tutoring supports mainly undergraduate courses. To view the list of courses we support each semester, please visit our Courses Supported List. If you are a graduate student needing tutoring, please fill out our Help Form.

Peer Academic Coaching appointments: check in at the Welcome Desk on the first floor.

Tutoring appointments: go to the second-floor Learning Commons and check in at the kiosk near the elevators.

Writing Studio consultations: go to the Writing Studio (CORD 209) and check in at the kiosk at the entrance.

Make sure that you are logged in to your UARK Zoom account by going to uark.zoom.us. This will require signing out of a personal Zoom account. You will join the meeting from your scheduler homepage by clicking the “join now” button that will appear one hour before your appointment. If you experience technical difficulties, please email the program admin for assistance.

Coaching assistance: uacoach@uark.edu.

Tutoring assistance: uatutor@uark.edu.

Writing Studio assistance: uawrite@uark.edu.

You can check in up to 15 minutes early for your appointment. If you arrive earlier than that, we have comfortable seating and tables where you are welcome to wait in the Coaching Commons, Learning Commons, and Writing Studio.

After fifteen minutes of your appointment time has passed, your time may be given to another student.

Students can cancel or reschedule any appointments up to 30 minutes before the appointment starts. If a student doesn't cancel or reschedule and misses an appointment, it will be considered a no-show. If a student no-shows 2 times, they will be restricted to drop-in appointments for 14 days. For questions or concerns, please contact:


Advising

Go to the UASuccess homepage for more information.

Check-in at the Welcome Desk on the first floor.

Career Studio

The Studio is an open-concept environment where all university students and alumni can drop in for general career-related services provided by highly trained Career Peer Mentors without an appointment.

We provide resume and cover letter reviews, interview tips, and mock interviews. We can also assist with LinkedIn profile reviews, job/internship resources, and career fair etiquette.

The Career Studio is a service provided by the larger Offices of Career Connections. The Studio offers peer-to-peer services in a more informal setting. Students who need career counseling, higher-level assistance with their resume, or have college/major-specific career questions can still schedule an appointment with a Career Counselor.

We are open Monday-Thursday from 10:00 am – 5:00 pm.

The Career Studio is on the first floor of the Student Success Center. When entering through the front entrance (across from Old Main), we are in the back left lounge area.

The Career Studio is staffed by Career Peer Mentors, highly trained undergraduate and graduate students representing multiple academic programs on campus. These mentors provide one-on-one and group advising/coaching for all our services.

No appointment needed! Students can come anytime during our Studio hours. If you need remote services, these can be scheduled in Handshake.

If you want a specific document reviewed, you can email the document to cstudio@uark.edu beforehand or bring a copy of it.

You can drop in as many times as you need or want! However, if you have a career assignment for a class, we ask that you plan ahead and come before the due date.

Reach us via email at cstudio@uark.edu.

Courses

University Perspectives (UNIV 1001) is a course required for students in programs in the Fulbright College of Arts and Sciences; College of Education and Health Professions; Bumpers College of Agriculture, Food, and Life Sciences; and Fay Jones School of Architecture and Design. The course introduces students to university life in interesting and compelling ways via academic- and interest-based topics. Learn more about UNIV 1001 on our Courses page.

Departmental consent is required to enroll. Email Danielle Dunn to request enrollment.

Peer Academic Coaching

The Peer Academic Coaching program is an academic support program designed to provide individualized student support. Peer Academic Coaching is a partnership between a student and a peer coach, developed through a series of short, one-on-one conversations to help the student evaluate and elevate their academic performance. Coaching is not advising, counseling, or tutoring.

Log into our appointment scheduling system to view available appointment times and select one that works for you.

Our team of Peer Academic Coaches is comprised of currently enrolled, successful undergraduate UofA students. Our coaches represent a variety of academic majors, college experiences, and personal backgrounds. What they share is their passion for working with students to help them be successful at the University of Arkansas. You can learn more about our team in our coach profiles below.

You and your coach will talk about lots of things! Your coach will work with you to identify stressors and establish goals that lead to academic success. You can expect your coach to ask you powerful questions that are curious, non-judgmental, and designed to promote reflection, create possibilities, and encourage new insights. Your coach is invested in your goals, cares about your results, and will be your biggest advocate!

Meetings with your coach will typically last around 30 minutes.

Supplemental Instruction

SI provides an opportunity to gather with a small group of your classmates and an SI leader so you can ask and answer questions, practice with course content, and hear advice from the SI leader who has excelled in the course previously.

SI provides an opportunity to gather with a small group of your classmates and an SI leader so you can ask and answer questions, practice with course content, and hear advice from the SI leader who has excelled in the course previously.

SI is offered for select courses. Your faculty member will provide information about SI, or you can visit our SI page to see the list of supported courses.

Prior to the second week of the semester, students enrolled in the courses listed above will be sent a registration email. This email will provide all necessary information to complete SI registration.

Contact us for help changing, switching, or dropping a session.

Yes. You should have received an SI registration email in your UARK email account. If you need assistance, contact us.

Once you have registered, you will receive a confirmation email from SI Admin with location and session information.

You will have the opportunity to review your scores at mid-semester and prior to finals week. If you need assistance, contact us.

In order to lead SI, a student must have earned an A in the course and have a cumulative GPA of 3.25. Visit our Employment Page to learn more about the SI Leader position.

Tutoring

We offer Drop-in Tutoring and Study Halls for a range of classes. Check our Drop-in Calendar for the schedule.

There are a few reasons why you may not be able to find a tutor for your class:

  1. All of the appointments for your class are full. When an appointment is filled, it does not show up when you search for that class. Keep checking back as there may be cancellations. You can also check the Drop-in Calendar for non-reservable options.
  2. We currently do not have a tutor available to help with that class. Review our current list of courses supported to find out if we are supporting your course. If your course isn't listed, you can complete the Help Form to request help. When we receive multiple requests for an unsupported course, we will work to identify a tutor. In the meantime, working with a Peer Academic Coach may be helpful.

Writing Studio

The Writing Studio is in room 209 of the CORD, located next to Old Main.

You can bring any course paper, application document, or essay. We do not work on graduate candidacy exams or work you are required to complete alone.

We cannot work with you on exams or essays that are part of a take-home exam.

Yes, our consultants can work with you on a resume, cover letter, application materials, or other writing that is not related to your classes.

Our consultants are here to help you learn how to be a better writer by providing feedback and answering your questions. They cannot do direct edits, but can instead offer writing guidance, and provide paths to meaningful revisions. You are the ultimate owner of your paper.

Consultants will provide feedback on your paper multiple times as long as you revise your writing between appointments.

Consultants can cover about 5 pages in an hour. Long documents require multiple visits.

You can upload attachments when you schedule an online tutoring appointment.

No, you can come during any part of the writing process. Our consultants can help you understand a prompt or brainstorm ideas before you start writing a draft of your paper.

Making a list of questions and concerns before your appointment can help to direct the focus of a consultation, but it is not required. Make sure to ask questions as they arise during the consultation so that you leave with ideas for how to improve as a writer.

Yes, we have an option for in-studio writing. We have comfortable seating and tables where you can work on your own.

Our consultants can help you understand a rubric provided by your professor, but they cannot predict the grade you will receive. They also cannot evaluate the legitimacy of a grade you already received.

Email uawrite@uark.edu with questions related to writing consultations or the Writing Studio.