Frequently Asked Questions
Student Success
Student Success @ The CORD provides a hub of academic resources for student support, including:
- The 360 Program
- Academic Support & Outreach
- The Accelerate Student Achievement Program (ASAP)
- Peer Academic Coaching
- Supplemental Instruction
- Tutoring
- The Writing Studio
Additional departments housed in the CORD include Fulbright & CoEHP Advising, the Career Studio, and Teaching and Faculty Support and Fellows (TFSC). We also have The Drove dining area and Starbucks Coffee.
We are housed in the CORD, located next to Old Main in the heart of campus.
You can view floor maps below to help you navigate our center. Student Guides at the welcome desk can help if you need assistance.
View CORD Floor Maps
Appointments
Tutoring, Coaching, and Writing Appointments
You can book one appointment per day and up to three appointments per week for each program (Coaching, Tutoring, and Writing). You can schedule appointments for different programs on the same day.
For best results with the Writing Studio, revise based on the feedback you received in one consultation before attending your next one.
Tutoring offers group appointments - fill out the Tutor-Led Study Group Session Request form.
Undergraduate and graduate students currently enrolled at the University of Arkansas - Fayetteville can schedule appointments. For Writing Studio consultations, we have graduate and undergraduate consultants available.
Tutoring supports mainly undergraduate courses. Access our Courses Supported List to learn which courses are tutored each semester. If your course isn't listed, please fill out our Help Form.
Your coach, tutor, or writing consultant will check you in. You can wait for your appointment to start at our designated waiting areas:
Peer Academic Coaching: leather couches near the Coaching Commons on the first floor of the CORD.
Tutoring: leather couches near the check-in kiosk in the Learning Commons on the second floor of the CORD.
Writing Studio: green chairs straight ahead when you enter through the main Writing Studio doors.
Log in to Penji and click on your appointment on the homepage. The Zoom information will be listed in your appointment details.
No-shows and last-minute cancellations (within one hour of your appointment) count towards your no-show total. After your third no-show in two weeks, you will be suspended from appointment scheduling for two weeks.
You will receive an email indicating:
- your suspension
- information for the appeal process (emergencies, failure to check in properly, etc.)
You may still use drop-in services during your suspension period.
For questions or concerns, please contact:
Coaching: uacoach@uark.edu
Tutoring: uatutor@uark.edu
Writing Studio: uawrite@uark.edu
Advising Appointments
Career Studio
Courses
Peer Academic Coaching
Supplemental Instruction
Tutoring
There are a few reasons why you may not be able to find a tutor for your class:
- All of the appointments for your class are full.
- Keep checking back as there may be cancellations. You can also check Penji for drop-in hours and Study Halls.
- We do not have a tutor available for that class.
- Access our Courses Supported List to learn which courses are tutored each semester.
- If your course isn't listed, submit a Help Form request. When we receive multiple requests for a course, we will work to identify a tutor.