Get Started with Penji

Provide as much information as possible on your profile. This will help our staff identify you when you visit!
Each program (Tutoring, Coaching, and Writing) will be listed as its own community on the left navigation. You'll need to switch between the communities to access each program's services.
To access the communities on the mobile app, click on the hamburger button (three lines) in the top left of the app.

In Penji, go to the community where you'd like to schedule an appointment.
Select the appointment scheduling option.
Select your course or topic. If scheduling for the first time, you'll need to set up your courses (see tips below).
Select your preferred time.
Select a staff member.
Select your preferred location.
Confirm the details and complete the booking.
You'll be redirected to the community homepage.

When scheduling an appointment, you will be asked to complete an agenda - this helps our staff prepare for your appointment.
In Coaching and Writing, you will schedule by selecting a topic/assignment instead of your course.
In Tutoring, only courses with available tutors are listed. If you do not see your course, we do not have a tutor at this time.
- If your course isn't listed, you can submit a Help Form request to alert Tutoring Program staff.

To set up your courses or topics:

Select "join a course". Scroll or type to search for your first course/topic.
To add additional courses, go back and select" edit your courses", then "join another course". Scroll or type to search for your next course/topic. Repeat this process until all your courses and topics are added.
Penji will remember your selections within a community. You will only need to manually set up your courses and topics once per semester.

In Penji, go to the community where you have scheduled an appointment.
Select the appointment you'd like to view.
You'll be able to manage your appointment, including:
- accessing the session chatroom
- viewing the agenda you submitted
- viewing the booking details, including Zoom links when applicable
- canceling your appointment

Appointments must be canceled at least one hour before they begin. If you cancel late, it will be counted as a no-show.
Your coach, tutor, or Writing Studio consultant will check you in for your appointment. You do not need to check in on a kiosk for a scheduled appointment.
The session chatroom can be used to communicate with your coach, tutor, or Writing Studio consultant regarding upcoming appointments, for example:
- You are running late
- You are having trouble finding your meeting location
- You are having Zoom issues
Coaches, tutors, and Writing Studio consultants cannot answer topic questions over chat. Please schedule an appointment or use drop-in hours to ask topic questions.

Appointment FAQs

In Penji, go to the community where you'd like to view drop-in and study hours.
Select the drop-in option.
Select your course or topic.
- If you need to set this up, see the instructions in the Schedule an Appointment section above.
Available drop-in hours and study hours will appear on the screen.

Drop-in tutoring & Study Halls are available for certain classes. Access our Courses Tutored list to learn if your courses have drop-in hours.
Writing Studio drop-ins are open for any topic.
For drop-in hours, check-in will open at the listed time.
- For in-person hours, you must check in at the community kiosk in the CORD:
  - Tutoring: CORD Learning Commons
  - Writing Studio: CORD 209
- For online hours, you can check in and access the link from anywhere.
- For Study Halls, you can check-in when you arrive at the listed classroom.

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