Faculty and Instructor Resources

As a member of the faculty and/ or classroom instructor, you are crucial to the success of students, not just in your courses but in their journey through college. The content you teach, guidance you provide and observations you make can help your students stay on track and stay there. Time spent with students in any individual course can not only lead to meaningful relationships but can positively contribute to the student’s broader college experience.

The Office of Student Success offers numerous resources to help faculty support students in and out of the classroom, centered around:

  • Ways to communicate with and about your students
  • Important grade and credit metrics for students
  • Common issues that might come up in the classroom

How to Communicate with and about Students

Logging Attendance

Regular attendance is an important part of being successful in an individual course, but poor attendance can also be indicative of larger issues for a student. By logging your attendance in UA Success, students’ attendance is visible to advisors and other student support faculty and staff and becomes a useful tool for assistance and intervention.


For important but non-urgent issues such as low grades, poor attendance, and lack of communication from students, you can enter a flag in UA Success. You can use these to notify students, advisors and other academic support faculty and staff of any issues. You may also enter “Kudos” for positive actions and behaviors.

UA Cares

If a student is having a personal, financial or academic issue that you feel rises above the level of a flag in UA Connect, you can submit a UA Cares report. A member of the UA Cares office will connect personally with the student to assist.

Early Progress Grades

Early progress grades are important for students and their advisors to get a sense of their performance at the midpoint of the semester. These allow students to seek help where needed and provides a way for academic support services to reach out to struggling students. The more meaningful the early progress grades are, the more effectively they can be used.

Academic Probation/Suspension

No single course can put a student on academic probation or suspension, but it can be helpful to know how a grade in your course fits into the totality of a student’s status.

Satisfactory Academic Progress

If grades are low enough and/or credits completed few enough, a student can fail to make Satisfactory Academic Progress. This can keep the student from receiving federal financial aid.


Students must meet certain credit and GPA benchmarks in order to qualify for certain scholarships and tuition breaks. Information for this can be found through the Scholarship Office.

Important Deadlines

Throughout the semester, there are deadlines for a student registration that affect the amount of money they can get refunded if they withdraw from a class and how their credits count towards scholarships, financial aid, and academic standing. It can be helpful to remind students of these deadlines and to consider them when planning out major assignments for a course.

Common Problems and Solutions

If a student is struggling in the classroom with issues such as attendance, academic coursework, communication or other issues…

Student is not attending class.

A personal conversation or email checking in can be a good place to start. If it continues, an attendance flag in UA Success is the next appropriate step. If this is an ongoing issue, consider submitting a UA Care report.

Student is experiencing personal/ emotional/ psychological distress.

A personal conversation or email checking in can be a good place to start if you feel comfortable and have an established relationship with the student. You might direct the student to support services at Pat Walker Health Center and/ or consider submitting a UA Care report

Student is experiencing financial distress/cannot afford class materials.

A UA Cares report explaining the financial difficulty can alert staff on campus who can potentially help the student attain the materials.